THANK YOU FOR SHOPPING WITH US!
We hope you love your purchase, but sometimes things don't work out! Here's what you need to know if that's the case.
Items must be returned within 10 calendar days of delivery to Fornire Boutique Returns Department. It's the customer's responsibility to pay for return shipping. We're not responsible for lost or missing packages.
We will refund to the original method of payment when these conditions are met:
- The merchandise must be returned within ten (10) calendar days of delivery.
- The merchandise must be in its original, unused condition with tags attached and unworn, smoke, make-up and perfume free.
- The merchandise must be accompanied by the original Fornire Boutique receipt or customer purchase can be verified in sales system.
Please contact us at email@example.com for additional help with returns.
The following items are FINAL SALE:
- All Seasonal + Holiday Items
- Sale Items
- Beauty Items
- Jewelry + Accessories
- Eyewear + Hair Accessories
- Home + Gift Items
- Discounted Merchandise including flash sales, holiday sales, celebration sales, or any other type of discount. These items will not be accepted if returned.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. For Exchanges, depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Please allow 5-10 business days for processing your store credit from our warehouse
- Once processed your store credit will be sent to the email associated with the order that was provided at checkout. If you do not see your store credit in your inbox we recommend checking your spam folder.
- We do not notify customers when we receive the return package to our warehouse. We recommend keeping your return tracking so you can track when it has arrived at our warehouse.
- If you haven’t received a store credit in a timely manner you can email us at firstname.lastname@example.org. Please include your order number and first and last name in the email.
- The limited quantity of inventory means we can't offer direct exchanges since we can't guarantee the item you're trying to exchange for will still be available when the return reaches our department. You can return an item if you need a different size/color and get store credit. Then you can repurchase the item in the size/color you want.
We make sure all items are checked for any damages or defects before shipping them to you, but we're human. If you receive a damaged or defective item, this is for you!
- Damages must be reported to us prior to wearing the garment. Tags must still be attached.
- All reports must be made within 3 days of receiving your garment or it will not be accepted.
- Please contact us immediately at email@example.com and provide us with a picture of the damaged/defective area. Please include your first and last name and order number.
Questions? Reach out to us at firstname.lastname@example.org we will be happy to help!